FAQ's

Yes. Physical verification of both families is included in the Reserve and Luxe packages.
For verifications outside Delhi–NCR, conveyance charges will be billed as per actuals

A dedicated Relationship Manager will coordinate all meetings, communication, and follow-ups on your behalf.

Shortlisting is done strictly based on the preferences you share—such as education, community, lifestyle, family background, values, and more.

You will receive regular automated updates via WhatsApp and Email, along with personalised recommendations from your Relationship Manager (as per package).

We cannot guarantee a confirmed match, as alliances depend on mutual interest and consent from both families.
As mentioned in the package details (“No matching guarantee”), we ensure authentic profiles, due diligence, and complete support throughout the process.

No. The subscription is validity-based, non-transferable, and cannot be paused.

Refunds are not applicable, as the model is based on service delivery, not results.

Yes. You can upgrade anytime by paying the difference amount on a pro-rata basis.

Absolutely. Your photos, biodata, and contact details are shared only after your explicit approval.

Yes. Additional verification services can be arranged on request, chargeable as per actuals.

There is no fixed limit. Meetings are facilitated whenever both sides mutually agree.
We continue supporting you fully throughout your package validity until the process naturally concludes.

It is our utmost priority to ensure that the facts furnished by the members are authentic. To begin with, the applicant form is accepted with a photograph, a copy of the date of birth certificate and an identity proof. Next, various questions are asked in the form such as personal details, professional qualifications, personal values, employer’s details and so on. We also have tie ups with various detective agencies so as to carry out pre matrimonial investigations. Also, the firm holds the right to cancel the membership of any member without refunding any amount, if at any stage it comes into light that the member has given wrong information. However, in all cases, we insist that since marriage is a sensitive matter, members should verify the genuineness of the facts produced before taking the big leap.